Privacy policy

Last Version: September 8, 2025

1. Responsible Entity
sueños, A. & K. Rüegg, Jewelry & Goldsmithing
Glockengasse 2
CH-8001 Zurich
Tel.: +41 43 497 31 20
Email: welcome@suenos.ch

In accordance with applicable data protection laws, we are responsible for processing your personal data.

2. Data We Collect
We collect and process personal data that you voluntarily provide to us, for example through contact forms, email, or a personal inquiry. This may include:

  • Contact details (name, address, phone number, email address)

  • Information regarding your inquiry or appointment request

  • Communication content you share with us

In addition, when you use our website, technical information may be collected automatically, such as:

  • Device and browser information

  • IP address (anonymized)

  • Usage information about your interaction with our website

3. Cookies and External Services
Our website uses standard cookies (e.g., from WordPress) that are technically necessary and usually expire automatically after one year.

We also use external tools:

  • Google Analytics (with anonymized IP addresses) to analyze user behavior

  • Google reCAPTCHA to protect our forms from spam

  • Embedded content from third-party providers (e.g., videos, images, articles) behaves as if you are visiting the respective external website directly. These providers may collect data, use cookies, or track your behavior. Please review their own privacy policies.

4. Use of Data
We use personal data solely to:

  • Respond to your inquiries and schedule appointments

  • Maintain communication with you

  • Operate our website securely, user-friendly, and reliably

  • Comply with legal obligations

Your data will only be shared if we are legally obliged to do so or if necessary to fulfill your request (e.g., with IT security or hosting providers). Data will not be shared with third parties for marketing purposes.

5. Storage Duration
We store your data only as long as necessary to process your inquiry, fulfill legal obligations, or maintain our business relationship. Data you voluntarily provide may be stored longer unless you request deletion.

6. Your Rights
Under applicable data protection laws, you have the right to:

  • Access your stored data

  • Correct inaccurate data

  • Delete your data

  • Restrict or object to processing

  • Data portability

Please send any related requests to welcome@suenos.ch.

7. Security
We take appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access. However, absolute security of data transmission over the internet cannot be guaranteed.

8. Changes
We may update this Privacy Policy when necessary. The current version published on our website shall apply.